Frequently Asked Questions

1. What is Nuvahome?

Nuvahome is a modern lifestyle brand offering premium home décor and kitchen accessories designed to make your space beautiful, functional, and uniquely yours.

2. Where are you located?

We’re based [insert your city or country here], but we ship our products nationwide (and internationally where available).

3. How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location. You’ll receive a tracking number as soon as your order ships.

4. Do you offer international shipping?

Yes, we offer worldwide shipping to most countries. Shipping fees and delivery times may vary depending on the destination.

5. What payment methods do you accept?

We accept all major payment methods  including Visa, MasterCard, PayPal, and other secure payment options.

6. What is your return policy?

We want you to love your purchase! If you’re not satisfied, you can return unused items within 30 days of delivery for an exchange or refund. Please visit our Returns & Refunds Policy page for full details.

7. How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link so you can follow your package’s journey to your doorstep.

8. What if my order arrives damaged?

If your item arrives damaged or defective, please contact us immediately at [support@nuvahome.com] with photos of the product and packaging. We’ll make it right as quickly as possible.

9. How can I contact Nuvahome?

You can reach our support team at [support@nuvahome.com] or through our Contact Us page. We typically respond within 24 hours on business days.